Privacy Policy
Version: V1.0. Date: May 2026. Review: Annually by Executive Board.
About This Policy
Agilexe is committed to protecting the privacy of everyone who visits our website and interacts with us. This policy explains what personal data we collect, how we use it, the legal bases we rely on, your rights as a data subject, and how we use cookies on our website.
Agilexe is the data controller for personal data collected via agilexe.co.uk. If you have any questions about how we handle your data, you can contact our Data Protection Officer at dpo@agilexe.co.uk.
1. What Data We Collect
We collect personal data in the following ways.
Data you give us directly includes information you submit when you complete a contact form or enquiry on our website. This typically includes your name, email address, organisation, and the content of your message. We may also capture your IP address at the point of submission.
Data we collect automatically includes technical information gathered when you visit our website. This may include your IP address or a partially anonymised version of it, the pages you visit, the URL you came from, your browser type, and the device you are using. This data is collected via cookies and similar technologies as described in Section 6.
We do not collect sensitive personal data (such as health information, political opinions, or biometric data) via this website.
2. Legal Bases for Processing
We process your personal data on one or more of the following legal bases, depending on the nature of the processing.
Consent applies where you have actively agreed to a specific use of your data, such as accepting non-essential cookies via our cookie banner. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Legitimate interests applies where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. For example, we have a legitimate interest in analysing how our website is used in order to improve it, and in responding to enquiries submitted through our contact form.
Contract applies where processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract with you.
Legal obligation applies where we are required to process your data to comply with a legal requirement, for example in response to a valid court order or regulatory request
3. How We Use Your Data
We use the personal data we collect for the following purposes.
Contact form submissions are used to respond to your enquiry and, where relevant, to follow up on a business relationship. We will not use your contact details for marketing without your explicit consent.
Website analytics data is used to understand how visitors use our website, identify technical issues, and improve the content and user experience we offer.
We do not use your data to serve targeted advertising, and we do not sell or rent your personal data to any third party.
4. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. As a general guide, enquiries and contact form submissions are retained for up to three years from the date of receipt, after which they are securely deleted. Website analytics data is retained in accordance with the settings of our analytics provider. We review our retention practices periodically and will delete data that is no longer needed.
5. Third-Party Processors
We use a small number of trusted third-party service providers to operate our website and process data on our behalf. These include our website hosting provider and our analytics provider. All third-party processors are required to process data only on our instructions and to maintain appropriate security measures. We do not authorise any third-party processor to use your data for their own purposes.
We will update this section with specific provider names as our website infrastructure is confirmed.
6. Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.
Strictly necessary cookies are required for the website to function correctly and cannot be switched off. They are set in response to actions you take, such as setting privacy preferences or logging in. You can set your browser to block these cookies, but some parts of the website may not function as a result.
Analytics cookies are used to help us understand how visitors interact with our website. They collect information in an aggregated, anonymous form, such as the number of visitors and the pages visited. We will only set analytics cookies with your consent.
We do not use advertising cookies or behavioural tracking cookies on this website.
When you first visit our website, you will be presented with a cookie banner where you can accept or decline non-essential cookies. You can change your preferences at any time via the cookie settings link on our website. Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew it.
Most browsers allow you to control cookies through their settings. For more information about managing cookies, visit www.allaboutcookies.org.
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data.
The right of access allows you to request a copy of the personal data we hold about you.
The right to rectification allows you to ask us to correct any inaccurate or incomplete data we hold about you.
The right to erasure (sometimes called the right to be forgotten) allows you to ask us to delete your personal data in certain circumstances, for example where the data is no longer necessary for the purpose it was collected.
The right to restriction allows you to ask us to limit the way we use your data while a concern is being investigated.
The right to portability allows you to request that we provide your personal data to you in a structured, commonly used, machine-readable format, where processing is based on consent or contract.
The right to object allows you to object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
The right to withdraw consent applies where processing is based on your consent. You can withdraw consent at any time by contacting us at dpo@agilexe.co.uk or by adjusting your cookie preferences.
To exercise any of these rights, please contact our Data Protection Officer at dpo@agilexe.co.uk. We will respond to all valid requests within one calendar month. In complex cases, we may extend this period by a further two months, in which case we will notify you.
8. Data Security
We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of data transmitted to us. Any transmission is at your own risk.
9. Supervisory Authority
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters. You can contact the ICO at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the version number and date at the top of this document. We encourage you to review this policy periodically.
Contact
Questions, comments, or requests about this Privacy and Cookie Policy should be addressed to:
Data Protection Officer Agilexe Email: dpo@agilexe.co.uk
Agilexe | Privacy and Cookie Policy V1.0 | May 2026